If you are new to Salesforce CRM, you’re likely overwhelmed and intimidated by the features and functionality. You probably aren’t sure where to start. This Salesforce online training class is your starting place. This training course will give you the confidence you need to understand the fundamental basics of navigating Salesforce by learning how to: Quickly find records […]

Service Cloud Consultant Certification is one of the trickiest Salesforce certifications to complete. The exam includes questions on Contact Center Industry Knowledge, for which there is no help or training provided by Salesforce!  This course solves that problem. This 30 minute mini-course dives into the concepts you need to understand to ace the Industry Knowledge section […]